Its highly flexible structure makes QAM.Net the ideal program for conducting efficient and effective audit management. Based on freely definable questionnaires, the software allows you to model any process, product specification, or system detail of your company or area of responsibility.
- Graphic planning of audits via Drag & Drop
- Standard-specific or individual questionnaires
- Direct exchange of audits via MyCAQ.Net web-portal
- Flexible mode of audit navigation
- Cross-audit evaluation methods
- Implementation of turtle diagrams during audit composition
- Onsite / online / mail / mock audits
- Audits for ISO 9001, IATF 16949, ISO 13485, EMAS, or environmental protection and occupational health and safety
- System/process/product audits
- Self-evaluation of cost centers
- Internal / external auditing, certification, and checklists
- Fully integrated graphic evaluation and reporting tools including export function
- Process, product, and method oriented constructions
- Fully automatized follow-up and repeat audits based on real-time values
- Freely definable evaluation schemes and point-systems with active logic
Audit Planning Compliant with DIN EN ISO 19011
With QAM.Net we provide a tried and tested solution for all your audit planning and audit data acquisition as well as action/job management and audit controlling needs. Audit planning with our audit management software allows you to use a system that was crafted with industry-specific quality requirements in mind. Thanks to over three decades of experience in the development of quality management software, we were able to apply extensive audit-relevant knowledge to every aspect of this tool.
Our aim during the development of the audit management software was to achieve the highest degrees of flexibility and performance as well as integrate a variety of industry-specific standards. Hence, the DIN EN ISO 19011 guidelines for auditing management systems are fully integrated and thus facilitate standard-compliant working. Thanks to the close collaboration with auditors, certifiers, standardization committees, and our highly experienced users throughout the development of QAM.Net, we were able to create a solution that is amongst the industry’s reference tools for auditing, certifying, and company consultation.
Audit and Checklist
The comprehensive requirements of current-day standards and regulations (e.g. ISO 9001, IATF 16949, ISO 13485, EMAS, or Occupational Health and Safety) include high expectations with respect to the process orientation of your tools, systems, and documentations – making these aspects key criteria for successful certification. These requirements can only be met by handling information and questionnaires with the utmost efficiency.
Our software goes one step further and provides more than just mere audit management functions. Thanks to its highly flexible structure, it is also an effective tool for checklist and action management. Freely definable questionnaires allow you to model every process, product specification, and system detail of your company or area of responsibility. These models can extend to up to ten question levels in depth and contain freely definable evaluation schemes – from simple yes/no decisions to highly complex question appraisals. The results can then be assessed fully automatically either 100% compliant to standards or according to your own evaluation models. Logic functions and calculation algorithms can also be integrated if needed. You can, of course, also use the software to conduct mock audits in order to expertly prepare yourself for upcoming customer audits.
Navigation and Visualization
Comfortably navigate your way through your audits just the way you like it and always choose the mode of display that best suits your individual requirements. Regardless of whether you wish to work your way through a list of questions, freely navigate audit lists, or use turtle diagrams: QAM.Net allows you to choose precisely the mode of audit acquisition that you require. The clear definition of input and output, materials/resources, or methods/rules of process execution, and process efficiency via turtle diagrams, for instance, provides you with all new methods of audit composition and execution and a completely different point of view on audit-related matters.
As is the case for all other CAQ.Net® modules, the audit management software QAM.Net also includes comprehensive properties of the CAQ Enhanced Mobility Concept. Apart from the optimization of the system for mobile application and usage of touchscreens, it is most probably the facilitation of the online portal MyCAQ.Net in conjunction with QAM.Net that is of particular interest – especially with regard to aspects such as supplier relationship management.
The combination of these two modules gives you the possibility to conduct paperless, web-based audits by sending questionnaires to your suppliers via the Internet. These then reply directly in the online portal – allowing you to acquire, evaluate, and manage all your customer/supplier audits via the web. Functions such as these significantly increase the efficiency of your overall audit processes. The cross-modular implementation of QAM.Net and MyCAQ.Net is only one example of how CAQ.Net® allows you to effectively use systemwide synergies in order to exercise sophisticated quality management.
The reference models that are integrated in our audit management software allow you to depict every process and product specification – in short, every little detail that is important for the assembly of your question catalogue.
This facilitates absolute freedom in the planning of your audits and allows you to compile multi-dimensional information structures in your knowledge database. You can also add any number of individual references or whole reference classes to your questions during the compilation of your questionnaire or while the audit data is being acquired. You can later refer back to all these references during the composition of new audits or adjust existing questionnaires to fit individual audit requirements – even while the audit is being conducted.
A Wealth of Cross-Modular Possibilities
QAM.Net provides you with a whole host of cross-modular functions. These allow you to, for instance, prompt a CAPA or other corrective measure from right inside the audit management software module. The link to our proactive maintenance module PMS.Net lets you prompt repair jobs or create maintenance plans directly in the audit management module. Even while your audit is being conducted, you can note down deviations or non-compliances, inform persons responsible, and start necessary containment actions. Whether actions, potentials for improvement, deviations, jobs, or any other audit-related matter: the software allows you to always have a clear overview of the processing status, due-date, effectiveness, and completion-degree of the measures you created.
Standard-Compliant and Flexible
Regardless of whether you wish to conduct your audits 100% compliant with official standards and regulations or prefer complete freedom in the composition of questions, evaluation schemes, and calculation methods – our software enables you to do both. It gives you full freedom in the creation, definition, and depiction of your questionnaires. You can define up to ten levels of question depth and display even the most complex processes. Create tailor-made evaluation schemes which independently execute flexible and automatic evaluations of your audit results – even under utilization of a self-defined logic if required. Pick and mix any type of catalogue structure and evaluation scheme in order to cast your individual audit tool.
Reporting, Controlling, and Audit Evaluations
The precise analysis and subsequent evaluation of all your audit-related data is the key to being able to learn from your audits. That is why our audit management software provides a variety of different audit evaluation methods. It allows you to, for example, consolidate any number of different audits into one audit group and assess them in shape of one entity. Alternatively, you can draw together identical audits that were conducted by different auditors and calculate the average value of the audit results at the push of a button.
In the final steps of your auditing process, QAM.Net allows you to design detailed and expressive reports, evaluations, and graphics, which serve as the basis for efficient and effective job and cost management. This, in turn, is one of the most critical components for making comprehensive investment decisions and a significant milestone on your way to business excellence.