Quality Management Software according to ISO 9001

The comprehensive ISO 9001 software CAQ.Net, with integrated AI assistants supports you in setting up, maintaining and improving your QM system, ensuring that you involve all employees in the QM processes and provide relevant information in a simple way. In the quality management software, you work according to the plan-do-check-act (PDCA) principle. All information and changes are documented directly and can be traced at any time, so you are always audit-ready.

Quality Management Software

Software-Supported Quality Management

The requirements for a QM system are constantly growing – whether it is due to an increasing number of employees, additional locations or an expansion of the product portfolio. In order to fulfill the requirements of a quality management system according to ISO 9001 using software, QM solutions should cover a wide range of topics – such as document management, risk management, complaints management, action management for corrective and preventive actions, audit management, and supplier management.


Implementing the Requirements with the ISO 9001 Software CAQ.Net

To help you get an overview of the various solutions that support you in implementing the requirements, we present the relevant normative chapters in relation to the modules of the ISO 9001 software CAQ.Net:

Chapter 4: Context of the Organization

Processes & Interested Parties

Create process maps, define individual processes and responsibilities, and describe the content that reflects internal processes as well as the handling of external requirements.

QM Manual

Create the QM manual and other process-relevant documents.

Provide Information

Link documents and processes and make them easily accessible to your employees.

Chapter 5: Leadership

Quality Policy

Define, create, and distribute the quality policy.

Quality Objectives & Metrics

Visualize and communicate key performance indicators using dashboards and automated reports to monitor the derived quality objectives and the performance of the QMS and its continuous improvement.

Chapter 6: Planning

Opportunities & Risks

Consider opportunities and risks as early as the process modelling stage.

Risk Analysis

Conduct risk analyses, identify & evaluate risks and define risk mitigation measures.

Change Control

Implement changes to products, processes or the QM system in a secure and planned manner.

Chapter 7: Support

Skills Matrix

Manage your employees qualifications and create and plan the appropriate trainings.

Measuring Equipment

Monitor, check and calibrate your measuring equipment and ensure measuring traceability.

Documented Information

Create, update, and control documented information with change and version control.

Chapter 8: Operation

Supplier Assessments

Conduct supplier assessments to ensure compliance with the requirements of externally provided products.

Product & Traceability Requirements

Define and verify product requirements and have access to documented information at any time.

Resources (Machines)

Ensure that the machines for monitoring and measurement are inspected and maintained.

Resources (Calibration Equipment)

Ensure that the gauges for monitoring and measurement are available and suitable.

Nonconforming Results

Manage & describe nonconforming results and define & monitor appropriate corrective actions.

Internal Audits / Supplier Audits

Monitor and optimize processes by conducting internal audits to verify compliance with quality standards and perform supplier audits.

Project & Deadline Monitoring

Create and monitor projects by defining individual project steps and milestones.

Chapter 9: Performance Evaluation

Management Review

Conduct customer satisfaction reviews and quality & process perspectives and analyze the effectiveness of implemented actions.

Internal Audits

Verify regularly by means of internal audits whether your quality management system meets the requirements.

Chapter 10: Improvement

Continuous Improvement

Track the implementation of corrective and preventive actions and their effectiveness, ensuring continuous improvement.

Validated Compliance with Standards across Industries

In addition to compliance with ISO 9001, compliance with industry-specific regulations and standards such as IATF 16949, ISO 13485, IFS, FSSC 22000, GMP and EN 9100 is essential for successful quality assurance and comprehensive quality management. With CAQ.Net, you ensure that you are working in compliance with the current versions of applicable standards, regulations, and recommendations from a wide range of industries.

Validated Standard Compliance

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